The Attorney General's office says the consumer protection division is investigating Spa D'Athena in Bismarck.
Angry customers, long lines, and gift cards unredeemed...have followed the stores sudden announcement to close last Friday.
Investigators have contacted the business to discuss its ability to make refunds to gift card holders.
Attorney General Wayne Stenehjem says his office is highly concerned about the Spa's attempts to limit the claims process.
Stenehjem encourages all consumers who have gift cards to file a consumer complaint so his office can track the value of the unredeemed gift cards.
The Spa initially said they were only closing to remodel or rebuild but they had plans to re-open.
Customers with gift cards could redeem them after they re-opened.
However, in an announcement Tuesday on Spa D'Athena's website -- the story changed.
They said they were closing October 27th, and would NOT re-open.
Click here to File a Consumer Complaint
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